Account Management · Self-service deletion
Delete your account.
Sign in below with the email and password you use in the app. We'll permanently remove your VioBusiness cloud account, every backup we hold, and your subscription record from our servers.
This cannot be undone.
Once deleted, your account, your backup blob, and your subscription record are gone forever. If you want a copy of your data first, open the app and export a local backup before continuing.
i.What gets deleted
- Your VioBusiness cloud account (email and password hash)
- Every backup blob you have ever uploaded
- Your subscription record on our side
ii.What stays
- The data on your phone. If you still have the app installed, your local invoices, customers and expenses are untouched. Uninstall the app to remove them.
- Your App Store or Google Play subscription. Apple and Google bill you, not us, and only you can cancel that. On iPhone - Settings → [your name] → Subscriptions. On Android - Play Store → Profile → Payments & subscriptions → Subscriptions. Deleting your account does not stop the billing cycle.
- Anonymised payment records. Required by UK tax and accounting law. Your email and user-id are scrubbed; the rows that remain contain no personal data. See our privacy statement.
iii.Confirm deletion
Sign in with the credentials you use in the VioBusiness app, then type DELETE to authorise.
iv.Cannot sign in?
If you've forgotten your password, open the app and tap Forgot password? on the sign-in screen - Cognito will email you a reset code. If you have lost access to the email itself or the device, write to support@viobusiness.com from any address and tell us which email is on the account; we'll process the deletion within seven days after verifying ownership.
Don't have the app? Get it on Google Play.